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Terms of service for Private commissions

  • Prices are subjected to change based on demand. As of 08/02/2023 I currently charge roughly $19.00 an hour.

  • I have the right to reject any order for any reason

01
general terms

02
payment

  • The currency I accept is USD, it can be paid through PayPal (PayPal will charge a 2.99% fee) or CashApp/Venmo. 
     

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
     

  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

03
PROCESS
& DELIVERY

  • The time it takes to finish your commission varies from a few days to a few months, depending on factors such as health, the complexity of the commissioned piece, college, and other work.
     

  • Once the piece is finished you will receive the full-resolution work by email. Depending on if you paid for an extra I will print your artwork and mail it to you.

04
revisions

  • You get 3 rounds of changes on the commissioned piece included in the price.
     

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
     

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
     

  • If your reference is unclear to start with changes will come at an extra charge.

05
copyright & usage

  • I, Jacob Gross (the artist):
     

    • I reserve the right to cancel and refund the order at any time for any reason.

    • Promote myself with it everywhere

    • Publish books with it (artbooks, etc.)

    • Display it everywhere to my liking (website, social media, etc.)

    • Post it wherever I want

    • I retain all copyrights over the commissioned artwork.
       

    • I will NOT claim the intellectual property (IP) of the commissioned artwork.
       

    • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
       

    • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
       

  • You (the customer/commissioner):
     

    • You may upload the commissioned artwork on any website and social channels.
       

    • You may NOT make profits from the commissioned piece and or reuse/reprint said piece (reselling, redistributing, uploading to POD-services, making prints, etc.)
       

    • You may NOT alter the commissioned artwork without my (the artist's) consent.
       

    • You retain the rights to the intellectual property (IP).
       

    • You may NOT use the commissioned artwork for commercial purposes. 

    • You may use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

    • You may print the artwork and claim the character(s) as your own (given the character is yours), but not the artwork itself.

    • You may use the artwork to promote yourself. You are not forced to give me credit when you post it but it is very appreciated.

    • You may use the artwork on Youtube channels and in monetized videos as long as the artwork itself is not the main subject for the earnings.

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  • The following is considered copyright infringement:​
     

    • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
       

    • Claiming the artwork as your own
       

    • Altering the artwork without my consent
       

  • In some cases, the commercial rights to the image may be purchased.

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06
cancellation
& refund policy

  • The buyer is not allowed a refund once I started working on the commission.
     

  • If for any reason I am unable to start your commission you will receive a full refund.
     

  • If you cancel your order before I started it, you can get a full refund.
     

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me ever again.

If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me, Jacob Gross (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.
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